Return Policy

 US & INTERNATIONAL RETURNS & EXCHANGES

We offer HASSLE-FREE returns & exchanges on all orders.

Any brand new product can be returned or exchanged within a 30 day period or for store credit if past the 30th day but within 60 days of delivery. We offer easy returns & exchanges for all of our customers worldwide.

The customer is responsible for the shipping costs back to us. The initial FREE shipping charges, which we pay on your behalf, cost us seven dollars and ninety five cents if domestic and fifteen dollars if international for the original order are non-refundable. A three dollar restocking fee per product will be charged for any return or exchange which will be taken out of the amount to be returned to you or if exchanging and the difference must be paid.

If you are exchanging to an incorrectly ordered product, the correct product shipment to you will have a low cost shipping fee of four dollars and ninety five cents if domestic and twelve dollars if international. The three dollar restocking fee applies to any return or exchange per item.

Any return label which is paid and not printed due to any circumstances simply is not paid to us and we are not liable for. We are not liable for any duty fee's for any exchanged product. By purchasing any of our products, you acknowledge these terms and accept them by purchasing. 

A refund, replacement or store credit may take up to 10 business days to be processed and then issued accordingly after we receive and inspect the item(s). Thank you.

To start your return please contact one of our support representatives by emailing 

contact@pur-carbon.com

Our return address is:

Pur Carbon
3001 W Loop 250 N
STE C-105 #463

Midland, TX 79705

★ REVIEWS

REAL REVIEWS FROM REAL CUSTOMERS

643 reviews
90%
(581)
6%
(41)
2%
(12)
1%
(6)
0%
(3)
iWatch Case

This is a great product (this was for 4 series 44mm). I’m really glad I spent the money on this because of the quality. This was my 2nd purchase with Pur Carbon and I’m extremely satisfied with these guys. They made amazing products and it is 1,000,000% worth the money. If you’re on the fence about this product, this is your sign to get this.

Great to hear that you love the product. Let us know if we can do anything else for you.

L
AraMag Case for iPhone 12 Pro
LUIS R. (Westborough, US)
Awesome

I got the iPhone and the air pods pro case. I absolutely love them. What a great purchase I have recommended this to everyone

Thanks for the review. The air pod case is great looking and is one of our top sellers.

F
AraMag Case for iPhone 12 Pro
FLORENCIO M. (Leonia, US)
Sleek & reliable

Dropped my iPhone several times, also in concrete floor by parking lot. This case has saved my phone. I like it because it's so thin & not bulky and really can protect.

Great to hear that the phone case saved your phone. Everyone loves that the cases are thin and protect well.

D
AraMag Case for iPhone XR
Denilson R. (Laurel, US)

Good quality and excellent customer service, case looks nice on phone

We try hard to make sure that every customer is taken care of. Thanks for letting us know about your experience.

Love this case

This case is awesome. Real carbon fiber. Not one of those plastic ones that is painted to look like carbon fiber. This is the real deal. It snaps on easy and is very light weight. Very thin. It raises up around the camera to protect it. I love it.

Always good to hear that people love the carbon fiber. Thanks for letting us know.